Returns and Exchanges
We work hard to ensure that all designs are printed accurately and shipped on time. In the event that you received the wrong item or would like to return/exchange an item, please see below.
For a Return or Exchange:
We will accept returns/exchanges (less shipping costs, shipping costs are non-refundable) within 30 days of purchase on unwashed/unworn/unused clothing and other products. Item(s) must be returned in the same condition as it was shipped. Clothing must have original tags attached. We will not accept returned items if worn, washed, used, or smelling of perfume/cologne or other odors.
In the case of an exchange for a different size, color, design, etc, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping costs will not be included in your refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund/exchange. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
STEP 1: REQUEST RMA - please email us for approval and to receive an RMA (Return Merchandise Authorization). Include in Your Email: order #, name, and reason for return/exchange. Upon approval we will email you an RMA #.
STEP 2: UPON APPROVAL - print and fill out the Return/Exchange Form (return it with your return item(s))
STEP 3: RETURN ITEMS - send back items along with the Return/Exchange Form. At the Post Office ask for First Class Shipping with Delivery Confirmation. Once we receive the items they will be inspected and an exchange/refund will be issued.
For incorrect, damaged or flawed orders:
If the item(s) you received is incorrect, damaged or the imprint is flawed please email us within 7 days of receiving your order, please include photos of the issue, your name and order #.
Incorrect shipping address provided by buyer:
If the shipping address you provided is incorrect and the package comes back to you us: 1. You can have it reshipped to the correct address, you will need to repay for shipping. 2. or you can have the order refunded minus the shipping fees.